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The Hencen Apartments FAQ

What are the lease terms?

Flexible lease terms based on move in date , contact the leasing office for more information.



Are utilities included in the cost?

Electricity, heating/cooling, water are included in the base rent.



What’s your pet policy?

We have no breed or weight restrictions.



What is your guest policy?

Guests are allowed, residents are responsible for all guests and their actions while in the building.



Do you require apartment renters insurance?

Yes, a minimum of $100,000 liability is required on your renters insurance.



How do I pay the rent?

Rent is paid through the resident portal via e-check, bank account, credit or debit card.



How are repairs taken care of, especially in an emergency?

We have an onsite maintenance team as well as 24/7 emergency maintenance, you can submit a work order via your resident portal or call the emergency maintenance line.



Is there public transportation nearby?

We are within walking distance to 4 major bus stops that service over 25 different bus routes.



How often does rent go up? By how much?

The standard rental increase for Minneapolis is 3-5 percent per year.



What is the parking situation?

We offer assigned underground paid parking.



Are there plans to update the building?

The building is brand new built in 2022.



Is there a penalty for breaking my lease?

The break lease is 60 days notice and a fee of two months rent plus $200, as well as repayment of any concessions given up front.



Are there any additional monthly fees or charges?

There is a monthly service fee which includes 1GB Internet through USI, composting, trash, recycling, amenity fee, access to 24/7 Emergency on-call maintenance, administrative cost and management, utility/service setup and management. $175/mo. for studios, $200/mo. for 1 bedrooms, $250/mo. for 2 bedrooms, and an additional $25 per occupant.